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Cyber Gear Forms Strategic Partnership With VoiceMpower To Provide CT And CRM Solutions Across MENA Region
(15 February 2012)


Cyber Gear has been the leading internet solutions provider in the UAE since 1996, developing award winning and innovative web solutions for some of the leading government, educational and multinational organisations in the region. VoiceMpower specializes in providing end to end CT & CRM Solutions with various options of on-Premise or on-Cloud and SAAS based business models.

According to Sharad Agarwal, CEO of Cyber Gear, “The strategic partnership with VoiceMpower offers a range of complementary solutions in the fields of Computer Telephony (CT) and CRM and Contact Center Solutions, to enhance the company’s propositions in the MENA region.”

Sastry Oleti, Business Development Director, VoiceMpower said "We propose to leverage our state-of-the-art Computer Telephony and CRM solutions to Cyber Gear’s impressive clients portfolio in the government and private sector.”

VoiceMpower’s services include:

• Contact/Call Center solutions
• Computer Telephony (CT) Integrations & Customized Screen POP-UP Solutions
• Dialogic/Sangoma Voice/Fax boards/HMP (IP) products, VoIP Gateway & SS7 products
• CRM & CRM Integrations
• IVR, Speech solutions & Various Dialer solutions
• Fax server & Unified communications (like Microsoft Lync Server)
• Call recording, Call billing and Voicemail solutions
• SMS solutions & Digital dictation solutions

About Cyber Gear (

Since 1996, Cyber Gear has been a pre-eminent force in the web design and e-business industry. Positioned as an industry leader, Cyber Gear provides a range of Internet technology solutions to a large number of multinational and local organisations in the Middle East. Cyber Gear clients include Grand Hyatt, GEMS, Dubai Bank, Abu Dhabi National Hotels, Burger King, Burjeel Hospital, Mubadala Healthcare, Mega Mall, Farnek Avireal, MECSC, Cisco and Emirates Leisure and Retail.

About VoiceMpower (

VoiceMpower is an UAE based organisation with a focus on various CT/CRM Solutions across MENA region. The company employs a team of telecom & data professionals with more than 16+ years local industry expertise in CTI/Telecommunications/CRM industry. Clients include Wall Street Exchange, Thuraya, Bank of Baroda, ADCB (RBS), SOMTEL, QVC in Qatar and OIFC in Oman.

For more information, contact:

Sharad Agarwal
Cyber Gear
101, Khalid Al Attar Tower
Sheikh Zayed Road
P.O. Box 53735, Dubai
United Arab Emirates
Tel: + 9714 331 2627

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