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Abu Dhabi Department Of Energy Issues Tankering Regulations For Water Tanker And Wastewater Services
(17 October 2020)
The Regulations apply to all authorised entities, and cover various aspects including quality, safety, the environment, and operating procedures.


The Abu Dhabi Department of Energy (DoE) has issued Tankering Regulations for water and wastewatertanker services to ensure the quality of water supplies, regulate collection and transfer of wastewater, protect the environment, and comply with basic operating regulations.

The launch is part of the DoE’s pioneering role in regulating the energy and water sector in Abu Dhabi and ensuring security of water supplies. The Tankering Regulations builds on the Department’s efforts to ensure the quality of water, protect customers, and adhere to all operational standards that ensure the provision of high-quality services, all the while taking environmental controls into account.

DoE Undersecretary His Excellency Mohammad bin Jarsh Al Falasi asserted that the Abu Dhabi Department of Energy strives to achieve the directions and visions of the wise leadership to ensure the emirate’s water security, launching a series of policies, laws, and regulations that seek to optimise consumption of the country’s water resources and protect it from wastage.

“The Tankering Regulations for water and wastewater servicesconstitute an important step towards organising operationsin this vital sector and achieving efficiency and quality, all the while complying with the high environmental standards in force in the emirate,” H.E. Al Falasicontinued. “The Regulations also represent a new addition to the DoE’s efforts to strengthen the water sector,enable it to serve various other sectors, improve water transport services, and develop sustainable operational regulations.”

“The Tankering Regulations outline the regulatory framework for the tankering of  water and wastewater, including defining  roles and responsibilities between the responsible entities andtanker operators providing these services,” H.E. explained. “The DoE will be working with competent authorities and licensed entities operating in the water sector in the emirate – most notably the distribution companies and Abu Dhabi Sewerage Services Company – and in collaboration with the relevant authorities, in order to implement the Tankering Regulations and ensure that all stakeholders adhere to the new directives, and comply with applicable operational standards. This, in turn, helps develop the water sector in accordance with a pragmatic vision that brings progress to all vital economic sectors.”

The Tankering Regulations cover services of water tankers intended for both drinking and non-drinking water, including desalinated water, recycled water, and groundwater, in addition to wastewater tankers.

The Regulations outline a list of responsibilities for the Abu Dhabi Department of Energy, including determining the regulatory framework for Tankering; ensuring all concerned parties comply with the requirements of the Regulations; issuing the relevant guides and instructions to the Regulations and monitoring compliance to such guides; regulating prices for Tanker management services, the method of charging and collection of charges; regulating prices charged to customers by responsible persons; licencing the responsible entities; and reviewing and approving the Code of Practice submitted by the responsible entity.

Meanwhile, Responsible Entities are responsible for the following tasks, among others: permitting and certifying tankers; dispatching and controlling tankers; maintaining an up-to-date register of tankers and tanker drivers and any other records stipulated by these Regulations; controlling and supervising the management of tankers and conducting periodic inspections to ensure tanker compliance with the necessary technical requirements; and managing and operating tanker filling stations and wastewater discharge points.

The Regulations also outline responsibilities for the tanker operator (or ‘Responsible Person’), which include securing any necessary Certificates or Permits from Responsible Entities; maintaining tankers in compliance with the technical requirements of these Regulations; ensuring tankers are operated by suitably qualified and competent tanker drivers in line with these regulations; making sure that Tankers for Self-Supply are not used for commercial purposes; and complying with the applicable price regulation for tankering services.

For their part, Tanker Drivers are responsible for the following tasks, among others: delivering tankering services in line with the stipulation of the tankering regulations and the guide; avoiding waste and spillage; and complying with all applicable health, safety and environment requirements.

The regulation also contains provisions that guarantee the customers’ freedom to choose the service provider they prefer, in an effort to ensure transparency and fairness in competition among service providers. The Regulations stipulates that all tariffs for Tankering Services where applicable should be submitted by the Responsible Persons to the Responsible Entity at least one month before applying them. The Responsible Persons should make available their prevailing tariffs for Tankering Services to the public and potential customers on their websites or other websites with their contact details.

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